The Texarkana Texas Police Department has issued a warning regarding a couple of recent suspicious acitivity where a person has tried to gain entry into homes.
UPDATE 5/4/2016:
The Texarkana Texas Police Department has issued a statement regarding the report of suspicious activity…
Yesterday, we told you about some suspicious incidents that had happened over the last couple weeks in Texarkana involving a man purporting to work for an alarm company. He approached residents at their homes and reportedly tried to get them to let him in to “check their alarm system”.
We were contacted by the regional manager of Vivint Home Security after seeing the post here. He told us that Vivint did, in fact, have a sales team in the Texarkana going door to door trying to sell alarm systems. While he was unclear about what happened at the Magnolia Street home on Monday, he said it was one of his employees who had spoken to them there. He told us that the employee was new and doesn’t seem to have done a very good job communicating with the lady. He regrets the alarm that the employee caused the woman and has personally reached out to her to apologize. We appreciate Vivint’s quick response to help clear up this situation and their efforts to make it right with this lady.
We are glad that this situation turned out to not be what it appeared on the surface. That said, it is still a good idea to remember what we shared with you yesterday. You don’t ever have to let anyone into your home – even those that show up looking like official representatives of a company of whom you might actually be a customer. Don’t automatically take their word that they are who they say they are – especially if you had not made an appointment with the company for someone to come out. All legitimate service people will have some sort of company identification and will be more than happy to show it to you if you ask. If they don’t or you suspect that it might be fake, don’t let them into your home. Keep your door locked and tell them that you are going to call the company to verify their identity. If they become insistent to let them in or make you uncomfortable, call us immediately to come check them out.
There have been at least two suspicious incidents in the last couple of weeks where a man has claimed to be a repairman in apparent attempts to get into people’s homes.
The most recent happened yesterday afternoon on Magnolia Street, where a white male wearing a Vivint Home Security Company polo shirt approached the residents and tried to get them to let him in the house. When they questioned him, he refused to identify himself other than to say that he was from Vivint and pointed to the Vivint signs in the front yard (they actually have a Vivint security system). Even though he wouldn’t say what kind of work needed to be done, he continued to try to get them to let him in. When it became clear to him that was not going to happen, he left going toward Stateline on foot. Very suspicious at that point, they contacted Vivint and was told that there was no service call at their residence.
You don’t ever have to let anyone into your home – even those that show up looking like official representatives of a company of whom you might actually be a customer. Don’t automatically take their word that they are who they say they are – especially if you had not made an appointment with the company for someone to come out. All legitimate service people will have some sort of company identification and will be more than happy to show it to you if you ask. If they don’t or you suspect that it might be fake, don’t let them into your home. Keep your door locked and tell them that you are going to call the company to verify their identity. If they become insistent to let them in or make you uncomfortable, call us immediately to come check them out.
